RETURNS

OUR POLICY LASTS 7 DAYS. IF 7 DAYS HAVE GONE BY SINCE YOU HAVE RECEIVED YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A STORE CREDIT OR EXCHANGE. 

UNFORTUNATELY, WE NO LONGER OFFER REFUNDS. TO BE ELIGIBLE FOR A STORE CREDIT, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN, UNWASHED, AND UNDAMAGED. IT MUST ALSO BE IN THE ORIGINAL PACKAGING AND ALL TAGS MUST BE IN PLACE.

TO COMPLETE YOUR STORE CREDIT PLEASE EMAIL hello@APPLEBUTTERBOUTIQUE.COM. PLEASE ALLOW 24-48 HOURS FOR A RESPONSE.

STORE CREDIT

ONCE YOUR RETURNED ITEM(S) ARE RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR STORE CREDIT.

IF YOU ARE APPROVED, THEN YOUR SC WILL BE PROCESSED AND SENT TO YOU VIA EMAIL. MOST RETURNS ARE PROCESSED WITHIN APPROXIMATELY 1-2 BUSINESS DAYS. 

HOW DO YOU EXCHANGE?

TO EXCHANGE FOR THE SAME ITEM IN A DIFFERENT SIZE OR COLOR:

IF YOU ARE MAKING AN EXCHANGE FOR THE SAME ITEM IN A DIFFERENT SIZE OR COLOR. THE BUYER WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE

TO EXCHANGE FOR A DIFFERENT ITEM:

IF YOU ARE MAKING AN EXCHANGE FOR A DIFFERENT ITEM, YOU WILL BE CHARGED A NEW SHIPPING FEE TO YOUR ORIGINAL METHOD OF PAYMENT. A NEW INVOICE WILL BE SENT TO YOU WITH AN ADDITIONAL SHIPPING FEE IN ADDITION TO THE DIFFERENCE OF THE ITEM. IF THE NEW ITEM IS LESS THAN ORIGINAL PURCHASE YOU WILL BE SENT A STORE CREDIT FOR THAT AMOUNT.

SALE & CLEARANCE ITEMS

YOU CANNOT RECEIVE EXCHANGE OR RECEIVE A STORE CREDIT FOR SALE OR CLEARANCE ITEMS. ALL SALES ARE FINAL!

OTHER

IF YOU ARE returnING AN ITEM OVER $75, YOU SHOULD CONSIDER PURCHASING ADDITIONAL SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM AND ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.

THANK YOU,

APPLE BUTTER BOUTIQUE TEAM